Frequently Asked Questions
Everything you need to know about your sweet delivery from King’s Candy.
How long will it take for my candy to arrive?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for those who need their sugar fix faster.
Do you offer international shipping?
Currently, King’s Candy ships exclusively within the United States and Canada to ensure our products remain fresh and arrive in perfect condition.
How do you handle warm weather shipping to prevent melting?
During summer months or when shipping to warm climates, we utilize insulated packaging and cold packs. We also recommend choosing expedited shipping to minimize time in transit.
Can I return my order if I change my mind?
Due to the perishable nature of food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Are your candies allergen-free?
While we offer many gluten-free and nut-free options, all our products are processed in a facility that also handles wheat, soy, milk, and nuts. Please check the specific ingredient list on each product page.
Do you provide bulk discounts for events or parties?
Yes! We offer special pricing for weddings, corporate events, and large parties. Please visit our 'Bulk Orders' page or contact our sales team directly for a custom quote.